Paths and pitfalls of participatory diagnosis in public policy
experience report
Abstract
In 2022, the State of Rio de Janeiro launched the RJ Digital Program. Initiative developed by the Centro de Tecnologia de Informação e Comunicação do Estado do Rio de Janeiro (Proderj) to digitize public services provided to the population. In order to achieve these goals, it was necessary to understand the services offered by the state. The Proderj received assistance from the Secretaria de Estado de Planejamento e Gestão for this task. The following lines provide an account of the experience of producing a diagnostic study in order to apply this public policy to the Secretaria de Estado de Educação. These data were obtained from process SEI-120001/011061/2022.
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