Abertura da Comunicação Organizacional onde antes não parecia necessário
contestação, diálogo e colaboração na produção de conversas genuínas.
Keywords:
Comunicação. Organizações. Contestação. Diálogo. Colaboração.Abstract
Este artigo tenta desenvolver uma compreensão aprofundada sobre o pensamento de Ayuso et al. (2006), Driessen, Kok & Hillebrand (2013) e, sobretudo por Deetz (2008, 2009, 2011) sobre as práticas participativas da Comunicação Organizacional, nomeadamente, a introdução dos conceitos de Diálogo e Colaboração. Defende-se a ideia de que tais conceitos mostram como a diferença pode ser transformada em uma relação produtiva, ao invés de conduzir à simples contestação que, por sua vez, permite a criação de conflitos destrutivos no ambiente organizacional.
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References
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BURCHELL, Jon; COOK, Joanne. Stakeholder dialogue and organisational learning: changing relationships between companies and NGOs. In Business Ethics: A European Review, v. 17, n. 1, p.35-46, 2008.
CUPPEN, Eefje. Diversity and constructive conflict in stakeholder dialogue: considerations for design and methods. In Policy Sciences Review, v. 45, n. 1, p. 23-46, 2012.
DEETZ, Stanely. Observations about the PARC model. Entrevista concedida a Raquel Lobão, Rio de Janeiro, 23 jun. 2011.
DEETZ, Stanley. Stakeholders and negotiating the New Social Contracts: a communication theory perspective. In J. S. Trent (ed.), 1994, Communication: views from the helm for the 21st century, Boston: Allyn & Bacon, p.145 - 152, 2008.
DEETZ, Stanley. Conceptual foundations. In F.M Jablin& L.L. Putnam (eds.), The new handbook of Organizational Communication, Advances in Theory, Research and Methods, Thousand Oaks: Sage Publications, p.3-46, 2001.
DEETZ, Stanley; TRACY, Sarah; SIMPSON, Jennifer. Leading Organizations through transition: communication and cultural changes, Thousand Oaks: Sage Publications, 2000.
DEETZ, Stanley; RADFORD, Gary. Communication theory at the crossroads: theorizing for globalization, pluralism and collaborative needs. Oxford: Wiley-Blackwell Publications, 2007.
DEETZ, Stanley; PUTNAM, Linda Thinking about the future of communication studies. In W.B. Gudykunst (ed.), Communication Yearbook 24, Thousand Oaks: Sage Publications, p. 1 – 14., 2001.
DRIESSEN, Paul; KOK, Robert; HILLEBRAND, Bas. Mechanisms for stakeholder integration: bringing virtual stakeholder dialogue into organizations. In Journal of Business Research, v. 66, n. 9, p. 1465-1472, 2013.
FORESTER, Jhon. Planning in the face of power. California: University of California Press, 1989.
FRIEDMAN, Andrew; MILES, Samantha. Stakeholders: theory and practice. Oxford University Press, 2006.
BURCHELL, Jon; COOK, Joanne. Stakeholder dialogue and organisational learning: changing relationships between companies and NGOs. In Business Ethics: A European Review, v. 17, n. 1, p.35-46, 2008.
CUPPEN, Eefje. Diversity and constructive conflict in stakeholder dialogue: considerations for design and methods. In Policy Sciences Review, v. 45, n. 1, p. 23-46, 2012.
DEETZ, Stanely. Observations about the PARC model. Entrevista concedida a Raquel Lobão, Rio de Janeiro, 23 jun. 2011.
DEETZ, Stanley. Stakeholders and negotiating the New Social Contracts: a communication theory perspective. In J. S. Trent (ed.), 1994, Communication: views from the helm for the 21st century, Boston: Allyn & Bacon, p.145 - 152, 2008.
DEETZ, Stanley. Conceptual foundations. In F.M Jablin& L.L. Putnam (eds.), The new handbook of Organizational Communication, Advances in Theory, Research and Methods, Thousand Oaks: Sage Publications, p.3-46, 2001.
DEETZ, Stanley; TRACY, Sarah; SIMPSON, Jennifer. Leading Organizations through transition: communication and cultural changes, Thousand Oaks: Sage Publications, 2000.
DEETZ, Stanley; RADFORD, Gary. Communication theory at the crossroads: theorizing for globalization, pluralism and collaborative needs. Oxford: Wiley-Blackwell Publications, 2007.
DEETZ, Stanley; PUTNAM, Linda Thinking about the future of communication studies. In W.B. Gudykunst (ed.), Communication Yearbook 24, Thousand Oaks: Sage Publications, p. 1 – 14., 2001.
DRIESSEN, Paul; KOK, Robert; HILLEBRAND, Bas. Mechanisms for stakeholder integration: bringing virtual stakeholder dialogue into organizations. In Journal of Business Research, v. 66, n. 9, p. 1465-1472, 2013.
FORESTER, Jhon. Planning in the face of power. California: University of California Press, 1989.
FRIEDMAN, Andrew; MILES, Samantha. Stakeholders: theory and practice. Oxford University Press, 2006.
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Published
2019-04-25
